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How to contact us

The best way to get help with your care is by phone. Our team is available with compassion and confidentiality.

How to get the help and answers you need.

The fastest way to get the answers and information you need is to call us at 855-729-2272.

Our team can help answer common questions like:

  • Order confirmation, status, cancellation, returns, or refunds

  • Trouble finding your consent forms or links that aren’t working

  • Financial support for your care

  • Questions or concerns about the abortion pill (MAB)

  • Making sure your records are confidential or requesting deletion

  • Confirming that carafem is a trusted healthcare provider

Please call us at 855-729-2272 for the fastest and most direct information.

Already a client? Please either call us, respond to the last text message you received from us, or use the secure messaging feature in your Athena client portal to contact us.

Health centers addresses

Atlanta: 1800 Peachtree Rd NW, Suite 800 Atlanta, GA 30309

Chicago: 4711 Golf Rd. #920 Skokie, IL 60076

Washington DC: 5530 Wisconsin Ave #1200, Chevy Chase, MD 20815

Online care locations: CO, CT, DC, DE, IL, MA, ME, MD, MI, MN, NV, NJ, NM, NY, OH, OR, RI, VA, VT, WA

Helpful resources:

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