HIPAA Privacy Information
carafem is HIPAA compliant to the full extent of the law. Please view carafem’s Notice of Privacy Practices (NPP).
Who We Are
CARAFEM is a tradename used and owned by Femhealth USA, Inc. (“Femhealth”), a 501(c)(3) non-profit corporation. The website www.carafemwpe.wpengine.com (the “CARAFEM Site”) is owned and operated by Femhealth.
Use of the CARAFEM Site
No Medical or Legal Advice
The information provided on the CARAFEM Site is for informational purposes only and is not professional medical advice, diagnosis, treatment or care, nor is it intended to be a substitute therefor. The presentation of information on the CARAFEM Site does not establish a physician-patient relationship between you and Femhealth (or any of its physicians or other medical professionals). The CARAFEM Site does not directly or indirectly practice medicine or dispense medical advice. Always visit or speak to a qualified health service provider in person prior to starting any new treatment or with any questions you may have regarding a medical condition.
In addition, nothing contained on the CARAFEM Site is intended to be or constitutes legal advice, and users should always seek the advice of an appropriate attorney or other professional regarding individual questions or concerns of a legal or professional nature.
THE INFORMATION AND MATERIALS ON THE CARAFEM SITE ARE PROVIDED “AS IS” AND WITHOUT WARRANTIES OF ANY KIND EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMISSIBLE UNDER THE LAW, FEMHEALTH DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, WARRANTIES OF TITLE, WARRANTIES OF NONINFRINGEMENT, AND THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, WITH REGARD TO THE CARAFEM SITE, OR WITH REGARD TO ANY MERCHANDISE, INFORMATION OR SERVICE PROVIDED THROUGH THE CARAFEM SITE. EXCEPT AS OTHERWISE EXPRESSLY SPECIFIED, FEMHEALTH DOES NOT WARRANT THE ACCURACY, COMPLETENESS OR CORRECTNESS, TIMELINESS, OR USEFULNESS OF ANY OPINIONS, ADVICE, SERVICES, MERCHANDISE OR OTHER INFORMATION PROVIDED THROUGH THE CARAFEM SITE OR ON THE INTERNET GENERALLY. FEMHEALTH DOES NOT WARRANT THAT FILES AVAILABLE FOR DOWNLOADING THROUGH THE CARAFEM SITE WILL BE FREE OF DAMAGING VIRUSES OR CODE. IF YOU USE THIS CARAFEM SITE, YOU ARE RESPONSIBLE FOR TAKING STEPS NECESSARY TO PROTECT YOUR COMPUTER AND THE INFORMATION ON IT.
Limitation of liability
In no event will Femhealth, its physicians, other medical professionals, officers, directors, employees, agents, licensors, and their respective successors and assigns, be liable for any direct, special, indirect, punitive, incidental or consequential damages, including, without limitation, any loss or damages in the nature of, or relating to, lost business, medical injury, personal injury, wrongful death, improper diagnosis, inaccurate information, improper treatment or any other loss incurred in connection with your use, misuse or reliance upon any content thereon, regardless of the cause and whether arising in contract (including fundamental breach), tort (including negligence), or otherwise. The foregoing limitation shall apply even if Femhealth knew of or ought to have known of the possibility of such damages. Your sole and exclusive remedy for dissatisfaction with the CARAFEM Site is to stop using the CARAFEM Site.
Copyright and Copying
The information and other material on the CARAFEM Site is copyrighted by Femhealth, or by other information providers who have licensed their content for electronic publication by Femhealth. Certain articles or materials within the CARAFEM Site are also separately copyrighted by Femhealth. All such copyrighted material is protected by law. You have permission to download information from the CARAFEM Site for your personal, non-commercial use, provided that you agree to keep intact all copyright and other proprietary notices. Aside from downloading information for your personal, non-commercial use, you may not reproduce, republish or redistribute material from the CARAFEM Site without express written consent of Femhealth (or of the copyright holder, if the copyright holder is not Femhealth).
No Endorsement of Linked Sites
Additional Legal Terms
Last updated July 7th, 2022
Thank you for choosing to be part of our community at carafem (“Company”, “we”, “us”, or “our”). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy, or our practices with regards to your personal information, please contact us at [email protected]
WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us
In Short: We collect personal information that you provide to us such as name, address, contact information, passwords and security data, and payment information.
We collect personal information that you voluntarily provide to us when expressing an interest in obtaining information about us or our products and services, when participating in activities on the sites or otherwise contacting us.
The personal information that we collect depends on the context of your interactions with us and the sites, the choices you make and the products and features you use. The personal information we collect can include the following:
Name and Contact Data. We collect your first and last name, email address, postal address, phone number, and other similar contact data.
Credentials. We collect passwords, password hints, and similar security information used for authentication and account access.
Payment Data. We collect data necessary to process your payment if you make purchases, such as your payment instrument number (such as a credit card number), and the security code associated with your payment instrument. All payment data is stored by our payment processor and you should review its privacy policies and contact the payment processor directly to respond to your questions.
All personal information that you provide to us must be true, complete and accurate, and you must notify us of any changes to such personal information.
Information automatically collected
In Short: Some information – such as anonymized portions of your IP address and/or browser and device characteristics – is collected automatically when you visit our sites.
We automatically collect certain information when you visit, use or navigate the sites. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as the first 9 digits of your your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our sites and other technical information.
This information is primarily needed to maintain the security and operation of our sites, and for our internal analytics and reporting purposes.
Like many businesses, we also collect information through cookies and similar technologies.
Information collected from other sources
In Short: We may collect limited data from public databases, marketing partners, and other outside sources.
We may obtain information about you from other sources, such as public databases, joint marketing partners, as well as from other third parties. Examples of the information we receive from other sources include: social media profile information; marketing leads and search results and links, including paid listings (such as sponsored links).
HOW DO WE USE YOUR INFORMATION?
In Short: We process your information for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent.
We use personal information collected via our sites for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations. We indicate the specific processing grounds we rely on next to each purpose listed below. We use the information we collect or receive:
To send you marketing and promotional communications.
We and/or our third party marketing partners may use the non-care related personal information you send to us for our marketing purposes, if this is in accordance with your marketing preferences. You can opt out of our marketing emails at any time.
” WHAT ARE YOUR PRIVACY RIGHTS ”
To send administrative information to you. We may use your non-care related personal information to send you product, service and new feature information and/or information about changes to our terms, conditions, and policies.
Deliver targeted advertising to you. We may use your non-care related information to develop and display content and advertising tailored to your interests and/or location and to measure its effectiveness.
Administer prize draws and competitions. We may use your non-care related information to administer prize draws and competitions when you elect to participate in competitions.
To enforce our terms, conditions and policies.
To respond to legal requests and prevent harm. If we receive a subpoena or other legal request, we may need to inspect the data we hold to determine how to respond.
For other Business Purposes. We may use your non-care related information for other Business Purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our sites, products, services, marketing and your experience.
WILL YOUR INFORMATION BE SHARED WITH ANYONE?
In Short: We only share information with your consent, to comply with laws, to protect your rights, or to fulfill business obligations.
We may process or share data based on the following legal basis:
Consent: We may process your data if you have given us specific consent to use your personal information in a specific purpose.
Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests.
Performance of a Contract: Where we have entered into a contract with you, we may process your personal information to fulfill the terms of our contract.
Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements).
Vital Interests: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.
More specifically, we may need to process your data or share your personal information in the following situations:
Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
Third Party Advertisers. We may use third party advertising companies to serve ads when you visit the sites. These companies may use non-care related information about your visits to our Website(s) and other websites that are contained in web cookies and other tracking technologies in order to provide advertisements about goods and services of interest to you.
HOW LONG DO WE KEEP YOUR INFORMATION?
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
HOW DO WE KEEP YOUR INFORMATION SAFE?
In Short: We aim to protect your personal information through a system of organizational and technical security measures.
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our sites is at your own risk. You should only access the services within a secure environment.
DO WE COLLECT INFORMATION FROM MINORS?
In Short: We do not knowingly collect data from or market to children under 18 years of age.
We do not knowingly solicit data from or market to children under 18 years of age. By using the sites, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the sites. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we have collected from children under age 18, please contact us at [email protected]
WHAT ARE YOUR PRIVACY RIGHTS?
In Short: You may review, change, or terminate your account at any time.
If you are resident in the European Economic Area and you believe we are unlawfully processing your personal information, you also have the right to complain to your local data protection supervisory authority. You can find their contact details here: http://ec.europa.eu/justice/data protection/bodies/authorities/index_en.htm
Cookies and similar technologies: Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our sites. To opt out of interest based advertising, visit http://www.aboutads.info/choices/ .
CONTROLS FOR DO NOT TRACK FEATURES
DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
In Short: Yes, if you are a resident of California, you are granted specific rights regarding access to your personal information.
California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.
If you are under 18 years of age, reside in California, and have a registered account with the sites, you have the right to request removal of unwanted data that you publicly post on the sites. To request removal of such data, please contact us using the contact information provided below, and include the email address associated with your account and a statement that you reside in California. We will make sure the data is not publicly displayed on the sites, but please be aware that the data may not be completely or comprehensively removed from our systems.
DO WE MAKE UPDATES TO THIS POLICY?
In Short: Yes, we will update this policy as necessary to stay compliant with relevant laws.
HOW CAN YOU CONTACT US ABOUT THIS POLICY?
If you have questions or comments about this policy, you may email us at [email protected] or by mail to: carafem 1001 Connecticut Ave NW, Ste 805 Washington, DC 20036 United States